Chatbots Can Transform The Healthcare Industry – But Patients May Need More Convincing

I’m rarely unwell, but when I am I tend to want to see a GP as soon as possible. No hanging around, riding it out or seeing what further symptoms present for me. Think frantic Googling, then straight on the phone to the doctor’s surgery. If I can’t get seen quickly, I’ve used a couple of the (now many) doctor-on-demand services available and have been impressed with the speed and service most of the time.

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